We are happy to sell to Hetas engineers, chimney sweeps, builders, plumbing and heating engineers and other fire shops.

Please call us on 01364 388088 (open 10am til 3pm Tuesday-Saturday) for more
information or email us at


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Terms and Conditions

All trade accounts are on a pro former basis for the first three sales, the following three

sales will be due 14 days from the invoice date, then settlement within 30 days for all sales

thereafter, assuming all previous transactions have been paid in full and on time.

Payment is due on, or before, the stated due date on your invoice.

Prices are subject to change without prior


Goods will be invoiced at the correct prices at the time of order.

Goods will not be sent until payment has been made and a delivery date has been confirmed.

Outbound delivery costs £40 plus VAT (subject to area). Collection from store is free.

Deliveries will come through a third party pallet courier service and are made Monday-Friday between 9am and 5pm. We will not be able to provide you with an expected delivery time, however if you provide us with a contact name and contact details we can arrange for the driver to call you when they are near.

You will be responsible for getting the stove into the property as we only offer ‘kerbside’


Please make sure you check the stove for any damages before you sign for it as we will

not be responsible for damaged goods that where signed for as having been received in

good condition.


We acknowledge receipt of your terms and conditions and we fully understand and agree to adhere to them

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